The first step should be to contact the seller directly. If you've already done that and your item hasn't arrived or isn't as described, you can open a case with Etsy. If you have a problem with an order, please let us know. We take intellectual property concerns very seriously, but many of these issues are easily resolved by the parties involved. We recommend contacting the seller directly to express your concerns in a respectful manner. If you want to file an infringement claim, you must follow the steps outlined in our Copyright and Intellectual Property Policy.
